Your Privacy Policy

At SS Dental Care, your information stays safe and confidential with us.

Privacy Policy – SS Dental Care

At SS Dental Care, we are committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

Full name
Date of birth
Gender
Contact number and email address
Physical address

b) Medical Information:

Dental and medical history
Treatment records and X-rays
Prescriptions and clinical notes
Insurance information (if applicable)

c) Payment Information:

Transaction ID and payment status
Note: We do NOT store card numbers, CVV, or bank account details. All payments are processed by Razorpay.

d) Technical Information:

IP address
Browser type and version
Pages visited on our website
Time and date of visit

2. How We Use Your Information

We use your information for the following purposes:

To schedule and manage your appointments
To provide appropriate dental treatment and care
To send appointment reminders via SMS or email
To process payments for services rendered
To improve our website and service quality
To comply with legal and regulatory obligations
To respond to your queries and feedback

We do not use your information for unsolicited marketing without your consent.

3. Data Sharing and Disclosure

SS Dental Care does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With treating dental professionals within our clinic for clinical purposes.
With Razorpay for processing online payments (subject to their Privacy Policy).
With legal authorities if required by law, court order, or regulatory obligation.
With your consent – if you explicitly authorize us to share information with another healthcare provider.

4. Data Storage and Security

Your personal and medical records are stored securely in our clinic management systems.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Electronic records are protected with password controls and access restrictions.
Physical records are stored in secure, locked facilities.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to:

Remember your preferences
Analyse website traffic (via tools like Google Analytics)

You can disable cookies in your browser settings, though this may affect website functionality.

6. Children's Privacy

We are committed to protecting the privacy of children. For patients under 18 years of age, we collect information only with the consent of a parent or legal guardian. Parents/guardians may request access to or deletion of their child's data at any time.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your data (subject to legal and clinical retention requirements)
Withdraw consent for non-essential communications at any time

To exercise these rights, please contact us at the details provided below.

8. Data Retention

We retain patient records for a minimum period as required by applicable healthcare regulations in India. Financial records are retained for the period required under tax and accounting laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about your privacy:

SS Dental Care
Website: https://ssdentalcare.in
Email: [ssdentalcare.in@gmail.com]
Phone: [+91 94484 55699]
Address: [SS Dental Care, 2873, S S Plaza, 1st Floor 4th main, 4th Cross Rd, MCC B Block, Davanagere, Karnataka 577004]

SS Dental Care